Cosmetic repair for interiors and exteriors
Ingeni's Cosmetic Repair Insurance provides your customers with a easy way to keep their new vehicle looking its best. It helps maintain a vehicle's value, making CRI a good option for customers who are looking to PX their new car in a few years time.
It also provides a useful extra income stream for dealers.
If you'd like to provide CRI to your customers, but have concerns about the ability of your sales force to sell it, there is always the option of using our in-house sales service, where our team sell to your customers and you earn an effort-free commission.
Increasing your Cosmetic Repair Insurance sales
Many dealers have CRI as an option for their customers, but don't sell as many as they could. Our experience tells us that properly presented, you can expect to sell CRI to 25% of your new vehicle customers where their Demands and Needs flag it as appropriate for them. We recognise that many dealerships may not be able to achieve this sort of sales penetration. This may be because of rapid staff turnover leading to a lack of product knowledge or lack of confidence to sell insurance add-ons, or it may simply be because the team are working flat-out just selling the vehicles.
Whatever the situation within your dealership, we can help
Ingeni can support your sales team by taking the hard work out of selling CRI. Our in-house telesales team can support you by talking directly to your customers whenever a Demands and Needs shows it may be appropriate. The conversations take place at a time convenient to your customers, and they don't get in the way of the vehicle sales process. The sales process will be fully compliant with the FCA's rules and regulations. and any sales made to your customers will earn your dealership a commission.
Information resources for your and your customers
We provide brochures (both digital and paper versions) and explanatory videos for all of our products.
These can be emailed prior to the test drive appointment or shown to the customers while they are in the dealership.